Custom Diamond Request Form
Ouros Jewels – E-Gift Card Terms & Conditions
- This E-Gift Card program is operated by Ouros Jewels (“we”, “us”, “our”).
- By purchasing or using an Ouros Jewels E-Gift Card (“E-Gift Card”), you agree to the following Terms & Conditions.
1. Nature of the E-Gift Card
- Ouros Jewels issues digital-only E-Gift Cards delivered via email.
- E-Gift Cards contain a unique redemption code usable exclusively on ourosjewels.com.
- No physical card will be issued.
2. Purchasing E-Gift Cards
- E-Gift Cards can be purchased only through our official website.
- The purchaser is responsible for providing the correct recipient email address.
- Once purchased, an E-Gift Card will be emailed directly to the recipient with the unique code.
3. Redemption
- E-Gift Cards can be redeemed online only at checkout by entering the unique code.
- E-Gift Cards can be used for full or partial payment of any product available online.
- Multiple E-Gift Cards cannot be applied in a single transaction.
- If the purchase amount exceeds the E-Gift Card balance, the remaining amount must be paid using another accepted payment method.
4. Validity & Expiry
- E-Gift Cards are valid for 12 months from the date of purchase.
- Any remaining balance after expiry is automatically forfeited and will not be refunded.
- Checking your balance constitutes “use” and resets the validity period (if you choose this option).
5. Balance & Partial Use
- E-Gift Cards can be used multiple times until the balance reaches zero or the card expires.
- Your updated balance will be displayed during checkout.
6. Refunds & Returns
- E-Gift Cards are non-refundable and cannot be cancelled once purchased.
- If you return an item purchased using an E-Gift Card, the refunded amount will be credited back to an E-Gift Card only.
- Refunds will not be issued in cash, bank transfer, or other payment forms.
1. Non-Redeemable for Cash
- E-Gift Cards cannot be exchanged for cash or credit.
- E-Gift Cards cannot be used to purchase additional E-Gift Cards.
2. Lost, Deleted or Stolen E-Gift Cards
- Treat your E-Gift Card code like cash.
- Ouros Jewels is not responsible for lost, stolen, deleted, or misused codes.
- However, if you can provide valid proof of purchase, we may, at our discretion, reissue the E-Gift Card to the original purchaser or recipient.
3. Fraud & Misuse
- Ouros Jewels reserves the right to refuse, cancel, or block an E-Gift Card if we believe it was obtained fraudulently or used in an unlawful manner.
- Any fraudulent activity will result in immediate deactivation of the E-Gift Card without compensation.
4. Restrictions
- E-Gift Cards cannot be used for customs duties, taxes, or shipping charges unless explicitly stated on the website.
- E-Gift Cards can be applicable to certain personalised or made-to-order products.
5. Amendments
- Ouros Jewels reserves the right to update or modify these Terms at any time.
6. Support
For questions regarding E-Gift Cards:
- 📧 Email: contact@ourosjewels.com
- 📞 Phone: +1 (551) 274-2892
- 💬 WhatsApp: +1 (512) 736-7766
Customer Reviews
Write a Review
Customer Photos
View all
Recently Viewed
No recently viewed products.
